Return and Refund Policy

Return and Refund Policy :

You're entitled for a refund within 21 days if you're dissatisfied with your purchase due to an error on the seller's part or if the book doesn't arrive.on the seller's part or if the book doesn't arrive.

Incorrect Book/Not as Described/Damaged

You're eligible for a full refund of the purchase price, including shipping costs, if your return is the result of an error on the seller's part. If you receive the incorrect book or if it arrives damaged, you'll
also be refunded return shipping equal to the actual charge. To receivea refund, you must return your item directly to the bookseller within 21 days of the estimated delivery date and in the same condition you received it in.

For books returned as 'Not as described, return shipping amounts are refunded at the bookseller's discretion. If the seller disagrees, only the book price and original shipping will be refunded. SPHL will not refund shipping amounts on behalf of a seller in the event of a dispute.

Book Did Not Arrive

You're entitled for a full refund of the purchase price, including shipping costs, if your book hasn't arrived as of the Estimated Delivery Date, up until 21 days past. If the bookseller provides tracking
information indicating the book has arrived, the refund request is void. A refund request for the reason item did not arrive' will automatically complete 7 days after the refund request is initiated through your SPHL account.

In cases where the book is returned to the b0okseller tor any ot the tollowing reasons, the refund includes the book price only: incomplete address, unclaimed, returned to sender, or similar.